1. Introduction

Welcome to Delofy, a digital initiative by Delords Workspace. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, including our SMM Panel, SMS Verification Terminal, and Digital Account Vaults.

2. Information We Collect

To provide you with seamless digital services, we collect the following types of information:

• Account Information: Username, email address, and account preferences when you register.
• Financial Data: Wallet balances and transaction history. Note: We do not store raw credit card numbers or mobile money PINs. All payments are processed securely by certified third-party gateways.
• Service Data: Links provided for social media boosting, order quantities, and logs of SMS verification codes requested through our terminal.
• Technical Data: IP addresses, browser types, and session cookies necessary for maintaining your logged-in state and securing your account.

3. How We Use Your Data

We use the information we collect strictly to operate and improve our services. This includes:

• Processing your SMM and SMS orders accurately and rapidly.
• Managing your Delofy Wallet and executing refunds or top-ups.
• Providing customer support and responding to your tickets.
• Preventing fraud, unauthorized access, and maintaining the security of our platform.

4. Data Sharing & Third-Party Services

As a SaaS provider, we integrate with secure external APIs (such as global SMS networks and SMM wholesalers) to fulfill your orders. We only share the minimum necessary data required to process the specific service you requested (e.g., the target link for a social media order). We never sell your personal data to marketing agencies or third-party advertisers.

5. Cookies & Tracking

Delofy relies on standard session cookies to keep you securely logged in across our dashboard and to manage your shopping cart and wallet transactions. By using our platform, you consent to the use of these essential operational cookies.

6. Your Rights & Data Retention

You have the right to access the personal information we hold about you and to request corrections or deletions. We retain your order history and wallet transaction data to comply with financial record-keeping requirements and to resolve potential disputes.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, our support team is ready to assist you.